Privacy Policy

Ennovo Solutions Inc. 

Privacy Policy
Effective Date: February 17, 2025

1. Introduction
Ennovo Solutions Inc. ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients' and users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws in Canada and the United States.

2. Scope
This Privacy Policy applies to all personal information we collect in connection with our accounting, bookkeeping, tax preparation, and business consulting services, including information collected through our website, emails, and other electronic communications.

3. Compliance with Privacy Legislation
Ennovo Solutions Inc. complies with the following privacy laws and regulations:

• Canada: The Personal Information Protection and Electronic Documents Act (PIPEDA), provincial privacy laws, and applicable sector-specific regulations.
• United States: The Gramm-Leach-Bliley Act (GLBA), state-level privacy laws such as the California Consumer Privacy Act (CCPA), and other applicable financial and data protection laws.

4. Information We Collect
We collect various types of personal information, including but not limited to:

• Contact information (name, email address, phone number, mailing address)
• Financial information (banking details, tax information, income, business records)
• Identification information (government-issued IDs, Social Insurance Number (SIN), Social Security Number (SSN) where applicable)
• Employment and business information
• Any other information necessary for accounting, tax, and consulting services

5. How We Collect Information
We collect personal information through various means, including:

• Direct interactions (when you provide information via forms, emails, or phone calls)
• Third parties (such as financial institutions, tax authorities, and regulatory agencies)
• Automated technologies (such as cookies and website analytics tools)

6. Purpose of Collecting Personal Information
We collect and use personal information for the following purposes:

• Providing accounting, tax, and business advisory services
• Processing transactions and payments
• Complying with legal and regulatory requirements
• Communicating with clients regarding their accounts and services
• Preventing fraud and ensuring security
• Improving our services and website experience
• Marketing and promotional communications (with consent where required)

7. Disclosure of Personal Information
We do not sell or trade personal information. However, we may disclose personal information to:

• Government agencies, tax authorities, and regulators (as required by law)
• Financial institutions and payment processors
• Third-party service providers assisting with accounting, IT support, or cloud storage
• Legal or professional advisors
• Any other party with the client’s explicit consent

8. Ennov Solutions Inc. SMS Disclosure

By providing your phone number, you consent to receive SMS messages from Ennovo Solutions. These messages will include updates and reminders, related to accounting updates and tax reminders as well as 2FA verification for access to your secure client portal.

1. Message and Data Rates: Message and data rates may apply, depending on your mobile carrier and plan.
2. Opt-Out/Opt-In: You can opt out at any time by replying "STOP" to any message. For additional support, reply "HELP" or contact us at admin@ennovosolutions.com.
3. Message Frequency: Your message frequency will vary.
4. Privacy Policy and Terms: Your data is secure with us. For details, please review our Privacy Policy and Terms and Conditions.

9. Data Security
We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption and secure data storage
• Restricted access to sensitive information
• Firewalls and cybersecurity protocols
• Regular security assessments and staff training

10. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When personal information is no longer needed, we securely dispose of or anonymize it.

11. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:

• The right to access, correct, or update your personal information
• The right to request deletion of personal information (subject to legal requirements)
• The right to withdraw consent for data processing (where applicable)
• The right to file a complaint with privacy regulators

To exercise these rights, please contact us at [Insert Contact Email].

12. Cross-Border Data Transfers
Since we serve clients in Canada and the United States, personal information may be transferred across borders. We ensure that any cross-border data transfers comply with applicable privacy laws and use contractual or other safeguards where required.

13. Third-Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing personal information.

14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on our website with the "Last Updated" date.

15. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:

Ennovo Solutions Inc.
Suite 501 3292 Production Way, Burnaby, BC CA V5A 4R4 

Email: admin@ennovosolutions.com
Phone: 1.604.200.8211
Website: www.ennovosolutions.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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